Support
If you call for support, please have the following ready:
Product:
Wireless Alarm Kit WS500S V2
Item no.: 278012
You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT
Send me an email with the answer:
Manuals
Download Manual
Technical Specifications
| Package Dimensions (cm) : | 29 x 37 x 5.7 |
| Package weight (gram) : | 831 |
Wireless Alarm Kit WS500S V2
Are all the devices on battery?
The control panel for WS500, Auto Dialer V2 and GSM Dialer/Controller should be connected to 220V power. The batteries for this is solely for backup battery and keeps only for about 8 hours after power outage.
Room sensor, door-/window contact, remote control, water sensor, vibration sensor, siren sensors, smoke detectors and external siren use batteries.
Room sensor, door-/window contact, remote control, water sensor, vibration sensor, siren sensors, smoke detectors and external siren use batteries.
FAQ
OPEN We are two neighbors who want to install SafeHome Wireless Alarm System, but how do we avoid disconnection / and engage each other's alarms with the same remote controls?OPEN Can I buy additional alarm signs or signs in acrylic for mounting outdoors?
OPEN Can I purchase additional devices for connecting to the wireless alarm system?
OPEN Are all the devices on battery?
OPEN How long will the batteries last?
OPEN Can SafeHome give me a discount on my home insurance?
OPEN Can the wireless alarm system be accessed from a computer?
OPEN What are the yellow and green wire hanging out of the control panel used for?
OPEN To set the house code
OPEN My alarm goes off, although there is nothing which has enabled it
OPEN Can a sensor / sensor activate the alarm if it is running out of battery?
OPEN Remember my alar system settings after power outage?
OPEN After the power failure, I can not lock my system up with PIN?
OPEN How long can the panel run on backup battery?
OPEN Is there an installation video?
OPEN Why hang a wire from the battery cover?
OPEN About tamper resistance and magnet
OPEN How to change the PIN?
OPEN Is PIN and house code the same?
OPEN Remote control and registering it.
OPEN Connecting sensors and contacts for Smart Panel
OPEN Can you turn off the light Smart Panels keys
OPEN How many devices can be connected to the system?
OPEN How to reset Smart panel?
OPEN How triggered panic function/immediate activation
OPEN Setting the entry-/exit delay
OPEN Siren features
OPEN What is the difference between ARM, HOME and ALERT?
OPEN Can sound levels for countdown or operation be changed or be removed
OPEN Can I deactivate the alarm over the phone or by SMS?
OPEN Is there instructional video?
OPEN I cannot enroll the remote control to the alarm panel.