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Support
OBS!

Before you call for telephone support, please have the product name and model number ready.
It can be found by clicking on the product picture on this page, or search in the "Find your product" in the top menu.
You'll find the phone number and email of support at each support pages.

Purchase of SafeHome Products

You can not buy SafeHome products directly from us, but must contact one of our dealers.

Complaints

Are there errors on a SafeHome product you have purchased, you must contact the dealer where you purchased the product.

Find Your Camera

Indoor cameras who are alike - click on pictures for support

The four white round indoor cameras may look similar, but there are differences, so it's easy to find the model you have.

Wireless IP Camera, VGA
Wireless IP Camera SmartP2P, VGA
Wireless IP Camera, MegaPixel
Wireless IP Camera SmartP2P, HD
Microphone in socket, round hole. Green LED at the bottom of the lens.
Microphone under the lens, round hole.
Microphone in socket, elongated hole. Green LED at the bottom of the lens.
Microphone immediately below the lens oval hole. "Shirt" on plinth


NameName2Name3NumberOutdoor/IndoorSerieAPP MacAPP AndroidProgramme WINProgramme MAC
Wireless IP P2P HD FixedHD 629WS278045IndoorMSafeHome Smartp2pSafeHome Smartp2pHMSearch-en.exeSearch Pro
Wireless IP Camera P2P HD CompactHD 628W278041OutdoorMSafeHome Smartp2pSafeHome Smartp2pHMSearch-en.exeSearch Pro
Wireless P2P HD IndoorHD 620W278040IndoorMSafeHome Smartp2pSafeHome Smartp2pHMSearch-en.exeSearch Pro
Wireless VGA P2P IP CameraVGA 616V278042IndoorLSafeHome Smartp2pSafeHome Smartp2Lsearch_enSearch Pro
Wireless P2P VGA OutdoorVGA 615W278043OutdoorLSafeHome Smartp2pSafeHome Smartp2pLsearch_enSearch Pro
Wireless VGA Camera, Indoor3815WJPT3815 W278020IndoorFoscam Surveillance ProNetwork Camera ViewerIP Camera ToolIP Camera Tool
Wireless VGA Camera, Outdoor601WIP601W Outdoor278023OutdoorFoscam Surveillance ProNetwork Camera ViewerIP Camera ToolIP Camera Tool
Wireless HD Indoor - IPRobot3IPRobot3278030IndoorIPCloudIPCloudiprobot3_search
Wireless HD Outdoor391WIP391W-HD278031OutdoorIPCloudIPCloudiprobot3_search