Support
If you call for support, please have the following ready:
Product:
Alarm Starter Kit 01 with Kamera- WiFi
Item: 278021
You can contact us:
Weekdays between 10-14
Telephone (+45) 45 65 16 55 - but see the support first if you can find the answer to your question
You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT
Send me an email with instructions:
Manuals
Download ManualThere is no Quick Guide for this product
Technical specifications
Alarm Starter Kit 01 with Kamera- WiFi
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FAQ
OPEN We are two neighbors who want to install SafeHome Wireless Alarm System, but how do we avoid disconnection / and engage each other's alarms with the same remote controls?OPEN Can I buy additional alarm signs or signs in acrylic for mounting outdoors?
OPEN Can I purchase additional devices for connecting to the wireless alarm system?
OPEN How long will the batteries last?
OPEN Can SafeHome give me a discount on my home insurance?
OPEN Can the wireless alarm system be accessed from a computer?
OPEN My alarm goes off, although there is nothing which has enabled it
OPEN Can a sensor / sensor activate the alarm if it is running out of battery?
OPEN Remember my alar system settings after power outage?
OPEN After the power failure, I can not lock my system up with PIN?
OPEN How long can the panel run on backup battery?
OPEN Is PIN and house code the same?
OPEN Connecting sensors and contacts for Smart Panel
OPEN How many devices can be connected to the system?
OPEN How to reset Smart panel?
OPEN How triggered panic function/immediate activation
OPEN What is the difference between ARM, HOME and ALERT?
OPEN Can sound levels for countdown or operation be changed or be removed
OPEN I cannot enroll the remote control to the alarm panel.
OPEN The app cannot connect the camera to WiFi - the camera keeps flashing and does not change to constant blue light indicating connection.