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Support
If you call for support, please have the following ready:

Product:
Alarm Starter Kit 01 with Kamera- WiFi
Item no.: 278021


You can also send an email to support with your question
(info@safehome.dk)
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Manuals

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Technical Specifications

Alarm Starter Kit 01 with Kamera- WiFi

Can sound levels for countdown or operation be changed or be removed

The sound level for the countdown at Entry/exit can be muted by using the system's Mute button.
Key system PIN followed by Enter, press the Mute and finish with enter.
If the sound is desired on the keyboard, repeat this procedure again.
Mute button changes only the keyboard sound, it does not change the siren sound, as this can not be removed.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  We are two neighbors who want to install SafeHome Wireless Alarm System, but how do we avoid disconnection / and engage each other's alarms with the same remote controls?

OPEN  Can I buy additional alarm signs or signs in acrylic for mounting outdoors?

OPEN  Can I purchase additional devices for connecting to the wireless alarm system?

OPEN  How long will the batteries last?

OPEN  Can SafeHome give me a discount on my home insurance?

OPEN  Can the wireless alarm system be accessed from a computer?

OPEN  My alarm goes off, although there is nothing which has enabled it

OPEN  Can a sensor / sensor activate the alarm if it is running out of battery?

OPEN  Remember my alar system settings after power outage?

OPEN  After the power failure, I can not lock my system up with PIN?

OPEN  How long can the panel run on backup battery?

OPEN  Is PIN and house code the same?

OPEN  Connecting sensors and contacts for Smart Panel

OPEN  How many devices can be connected to the system?

OPEN  How to reset Smart panel?

OPEN  How triggered panic function/immediate activation

OPEN   What is the difference between ARM, HOME and ALERT?

OPEN  Can sound levels for countdown or operation be changed or be removed

OPEN  I cannot enroll the remote control to the alarm panel.

OPEN  The app cannot connect the camera to WiFi - the camera keeps flashing and does not change to constant blue light indicating connection.