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Product:
Alarm Starter Kit 01 with Kamera- WiFi
Item no.: 278021


You can also send an email to support with your question
(info@safehome.dk)
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Manuals

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Technical Specifications

Alarm Starter Kit 01 with Kamera- WiFi

The app cannot connect the camera to WiFi - the camera keeps flashing and does not change to constant blue light indicating connection.

Please ensure that the antennas are mounted correctly. Make sure the antenna with the gold-colored thread is mounted on the gold-colored screw and likewise the silver colored thread on the silver screw. It may be necessary to use a small wrench to retain the screw on the plug of the antenna placed on the camera. Attach the antennas until you can sense that they "are tightened".

Please make sure to download the right app, it should be called SafeHome WiFi Alarm.

Ensure that the phone are setup and uses the WiFi network to which the camera is to be connected. The camera is only compatible with 2.4 GHz networks (not 5GHz), so make sure that the network used is 2.4 GHz.

Check that the camera is neither too far from or near the router, the camera must have a distance of approx. 1 - 1 ½ meters from the router.

If MicroSD card is used, please insert this after correct WiFi setup. If a MicroSD card is inserted, please remove this before setting up WiFi. NOTE! Please note that MicroSD cards may only be removed and inserted when the camera power is off.

If necessary, reset the camera to the factory setting (hold the reset button for 30 seconds while the camera is powered) and retry installation again.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
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FAQ
OPEN  We are two neighbors who want to install SafeHome Wireless Alarm System, but how do we avoid disconnection / and engage each other's alarms with the same remote controls?


OPEN  Can I buy additional alarm signs or signs in acrylic for mounting outdoors?


OPEN  Can I purchase additional devices for connecting to the wireless alarm system?


OPEN  How long will the batteries last?


OPEN  Can SafeHome give me a discount on my home insurance?


OPEN  Can the wireless alarm system be accessed from a computer?


OPEN  My alarm goes off, although there is nothing which has enabled it


OPEN  Can a sensor / sensor activate the alarm if it is running out of battery?


OPEN  Remember my alar system settings after power outage?


OPEN  After the power failure, I can not lock my system up with PIN?


OPEN  How long can the panel run on backup battery?


OPEN  Is PIN and house code the same?


OPEN  Connecting sensors and contacts for Smart Panel


OPEN  How many devices can be connected to the system?


OPEN  How to reset Smart panel?


OPEN  How triggered panic function/immediate activation


OPEN   What is the difference between ARM, HOME and ALERT?


OPEN  Can sound levels for countdown or operation be changed or be removed


OPEN  I cannot enroll the remote control to the alarm panel.


OPEN  The app cannot connect the camera to WiFi - the camera keeps flashing and does not change to constant blue light indicating connection.