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Support
If you call for support, please have the following ready:

Product:
Wireless GSM Autodialer/Controller
Item no.: 278033


You can also send an email to support with your question
(info@safehome.dk)
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Attach the manual

Attach Quick Guide

Manuals

Download Manual

Download Quick Guide

Technical Specifications

Package Dimensions (cm) :28 x 16.4 x 6
Package weight (gram) :395
Netværk:GSM 850/90/1800/1900 MHz
Power in:230-240V (50Hz)
Power out:9 V, 0,3A
Backupbatteries:4 x 1,5 V AA Alkaline
Frequency:868 MHz

Wireless GSM Autodialer/Controller

My alarm goes off, although there is nothing which has enabled it

The alarm is only switched off when you press the white unlocked padlock on the remote control.
Stands alarm in "HOME" mode, it will be activated if one of the sensors associated with HOME mode is activated.
False alarms and disturbances in the alarm system may occur if there are other SafeHome facilities nearby, or other wireless devices can cause interference on frequency. If you have not changed "house code", we recommend that you change this.
In all sensors, panels, sirens and remotes are four "jumpers" or contacts. These can be made in either position "on" or "off". One can therefore change its "house code" on all devices. Only devices with the same "house code" can communicate. All units and construction is set to the same from factory, but in this manual it is described how it changed. If this does not clear, interference may come from other wireless devices such as remote heating system, wireless bells or things like that. If you have these, you can try to change the frequency of these.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  Can SafeHome Dialers call mobile phones?


OPEN  Are all the devices on battery?


OPEN  Setting up the APP - iPhone or Android


OPEN  GSM Auto Dialer does not respond to the text messages I send


OPEN  My alarm goes HOME mode after INQUIRY-SMS?


OPEN  How to quick set the GSM Auto dialer from a Windows Phone


OPEN  When the alarm goes !!


OPEN  To set the house code


OPEN  My alarm goes off, although there is nothing which has enabled it