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Support
If you call for support, please have the following ready:

Product:
Wireless IP Camera SmartP2P, VGA, Indoor with pan/tilt, white
Item no.: 278042


You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT


Send me an email with the answer:


Attach the manual

Attach Quick Guide

Manuals

Download Manual

Download Quick Guide

Technical Specifications

Package Dimensions (cm) :21 x 14 x 13
Package weight (gram) :350

Wireless IP Camera SmartP2P, VGA, Indoor with pan/tilt, white

How to adjust the sensitivity of the alarm?

Under Alarm Service Settings in the manual, it says that there one can select from 1-5 in sensitivity, and 5 is the highest sensitivity. It is a mistake. One can selected from 1-10, and 1 is the most sensitive area.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  I connected the camera to the WiFi and it works fine on my PC. I downloaded the app for my iPhone 6 and can also find the camera, but it continues to write that the camera is offline. What should I do?

OPEN  If I make settings in the app, will it affect the settings when I see my camera from the computer?

OPEN  Can the camera be used with SafeHome NVR?

OPEN  How do I setup the mail service

OPEN  I've set up the mail service and received the test message, but I do not receive mails with images from the camera.

OPEN  How to adjust the sensitivity of the alarm?

OPEN  How do I setup the e-mail service with a Hotmail e-mail account?

OPEN  Are there other programs for Windows, to find my camera on the local network (LAN) than the one delivered with the camera?