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Support
If you call for support, please have the following ready:

Product:
IP Setup for Cameras
Item no.: 123


You can also send an email to support with your question
(info@safehome.dk)
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Manuals

There is no manual at this product.

There is no Quick Guide at this product

Technical Specifications

IP Setup for Cameras

Should I change the password on my camera?

Cameras are factory set to a default password (you find this in the manual). For security reasons we always recommend that you change the password on your camera. You can read about IT security in general on our website (on the front page under OBS)
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  What do I need to get my camera to work?

OPEN  My computer can not read the CD-ROM?

OPEN  How do I reset the camera?

OPEN  My camera loses connection by wireless connectivity?

OPEN  Does your cameras function with my NAS server?

OPEN  What does the law say about the signage of video recording?

OPEN  My Internet Explorer will not display the video?

OPEN  After I installed ActiveX, OCX, I still get told that it had to be installed?

OPEN  My camera disconnects the wifi

OPEN  My picture stutters

OPEN  Fault in remote access

OPEN  My mail is not working

OPEN  I should have added a camera more, how do I do it?

OPEN  Can not get the WIFI connected

OPEN  SafeHome is not listed on my NAS, app or other software

OPEN  Uses all SafeHome Cameras same software and are compatible with each other.

OPEN  I downloaded the software on your website, but it does not work and does not match the manual and installation video?

OPEN  The search programme can not find my camera

OPEN  What is my password?

OPEN  How do I reset my camera?

OPEN  Should I change the password on my camera?

OPEN  I am concerned about the safety of my camera.

OPEN  How do I set up the mail service?

OPEN  After upgrading to Windows 10, I can not see the pictures from the cameras?

OPEN  What is FrameRate, and what impact does it have?

OPEN  In Windows 10 opens the camera search application the EDGE browser, and I can not see the camera in that browser?

OPEN  I have a new router, and now I can not see the cameras

OPEN  I can't get Gmail to work as a sender for alarms!