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Support
If you call for support, please have the following ready:

Product:
IP Setup for Cameras
Item no.: 123


You can also send an email to support with your question
(info@safehome.dk)
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Manuals

There is no manual at this product.

There is no Quick Guide at this product

Technical Specifications

IP Setup for Cameras

Uses all SafeHome Cameras same software and are compatible with each other.

No all SafeHome cameras do not use the same software, and not all models are compatible with each other, here is a guide to the cameras:
SafeHome VGA models, model no. 601W and 3815W
The software for these two models is called IP Camera Tool .

The software supports up to 9 cameras live view

SafeHome HD models, model no. IPRobot3 and 391W-HD

The software for these two models is called IPRobot3 Search .

It is not possible to add the cameras and obtain viewing multiple cameras in this software. On the CD is an additional software called IP Camera Super Client, this can be used locally on a PC if you want viewing multiple cameras at once.

SafeHome VGA P2P L-series, model no. 278 042 and 278 043

The software for these two models called L-search < b>.

The software supports up to 9 cameras live view.

SafeHome HD P2P M-series, model no. 278 040 , 278 041 and 278 045

The software for these two models called H & M search .

The software supports up to 9 cameras live view.

SafeHome HD P2P X-serie, model nr. 278047, 278048, 278049, 278050, 278051, 278052, 278053, 278054 og 278055:

The software for these models is called SearchPro.

The software supports up to 4 cameras live view.

                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  What do I need to get my camera to work?


OPEN  My computer can not read the CD-ROM?


OPEN  How do I reset the camera?


OPEN  My camera loses connection by wireless connectivity?


OPEN  Does your cameras function with my NAS server?


OPEN  What does the law say about the signage of video recording?


OPEN  My Internet Explorer will not display the video?


OPEN  After I installed ActiveX, OCX, I still get told that it had to be installed?


OPEN  My camera disconnects the wifi


OPEN  My picture stutters


OPEN  Fault in remote access


OPEN  My mail is not working


OPEN  I should have added a camera more, how do I do it?


OPEN  Can not get the WIFI connected


OPEN  SafeHome is not listed on my NAS, app or other software


OPEN  Uses all SafeHome Cameras same software and are compatible with each other.


OPEN  I downloaded the software on your website, but it does not work and does not match the manual and installation video?


OPEN  The search programme can not find my camera


OPEN  What is my password?


OPEN  How do I reset my camera?


OPEN  Should I change the password on my camera?


OPEN  I am concerned about the safety of my camera.


OPEN  How do I set up the mail service?


OPEN  After upgrading to Windows 10, I can not see the pictures from the cameras?


OPEN  What is FrameRate, and what impact does it have?


OPEN  In Windows 10 opens the camera search application the EDGE browser, and I can not see the camera in that browser?


OPEN  I have a new router, and now I can not see the cameras


OPEN  I can't get Gmail to work as a sender for alarms!