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Support
If you call for support, please have the following ready:

Product:
Wireless Door-/Window Contact, magnetic
Item no.: 278002


You can also send an email to support with your question
(info@safehome.dk)
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Manuals

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There is no Quick Guide at this product

Technical Specifications

Package Dimensions (cm) :22.5 x 11.3 x 3.2
Package weight (gram) :83
Dimension, sender, mm:80 x 40 x 15
Dimension, magnet, mm:54 x 15 x 15
Vægt, samlet, g:40
Batterier:2 x 1,5 V AAA Alkaline
Frekvens:868 MHz

Wireless Door-/Window Contact, magnetic

Are all the devices on battery?

The control panel for WS500, Auto Dialer V2 and GSM Dialer/Controller should be connected to 220V power. The batteries for this is solely for backup battery and keeps only for about 8 hours after power outage.
Room sensor, door-/window contact, remote control, water sensor, vibration sensor, siren sensors, smoke detectors and external siren use batteries.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  I installed new sensors, but it seems like they will not communicate with the control panel?

OPEN  Are all the devices on battery?

OPEN  How long will the batteries last?

OPEN  To set the house code

OPEN  My alarm goes off, although there is nothing which has enabled it

OPEN  Can a sensor / sensor activate the alarm if it is running out of battery?

OPEN  Is there an installation video?

OPEN  Connecting sensors and contacts for Smart Panel

OPEN  Test