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Support
If you call for support, please have the following ready:

Product:
Wireless IP Camera SmartP2P, HD/MegaPixel, Compact, Outdoor, rain/dust proof, alu.
Item no.: 278041


You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT


Send me an email with the answer:


Attach the manual

Attach Quick Guide

Manuals

Download Manual

Download Quick Guide

Technical Specifications

Package Dimensions (cm) :21 x 14 x 13
Package weight (gram) :810

Wireless IP Camera SmartP2P, HD/MegaPixel, Compact, Outdoor, rain/dust proof, alu.

My camera keeps making "Connection Fail" when I want to open in Internet Explorer. I can easily see the camera in the APP?

Log in to the camera, open "System Set", click on "System" and find the point "Reboot Camera" - Click Confirm and leave the Reboote/Restart camera after which you can access "View" again to Watch live streaming
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

Did you get answers to your questions?

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FAQ
OPEN  May I make wire implementation to get my plug in shelter from the rain/snow?

OPEN  If I make settings in the app, will it affect the settings when I see my camera from the computer?

OPEN  Can the camera be used with SafeHome NVR?

OPEN  What is ONVIF?

OPEN  How do I setup the mail service?

OPEN  My camera sends mail with alarms all the time!

OPEN  How do I setup the e-mail service with a Hotmail e-mail account?

OPEN  Are there other programs for Windows, to find my camera on the local network (LAN) than the one delivered with the camera?

OPEN  My camera keeps making "Connection Fail" when I want to open in Internet Explorer. I can easily see the camera in the APP?

OPEN  Når jeg sætter FTP op under Network >> FTP, får jeg fejlmeddelelsen "Unknown Error"