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Support
If you call for support, please have the following ready:

Product:
Wireless IP Camera SmartP2P, HD/MegaPixel, Compact, Outdoor, rain/dust proof, alu.
Item no.: 278041


You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT


Send me an email with the answer:


Attach the manual

Attach Quick Guide

Manuals

Download Manual

Download Quick Guide

Technical Specifications

Package Dimensions (cm) :21 x 14 x 13
Package weight (gram) :810

Wireless IP Camera SmartP2P, HD/MegaPixel, Compact, Outdoor, rain/dust proof, alu.

How do I setup the mail service?


Some ISP does not allow the use of web-based mail server (such as gmail or hotmail). We therefore recommend that you ask about this at your ISP. If your ISP does not allow the use of web-based mail server, you must use a working email address issued from the provider, for sending mail from the camera. You can easily receive mail on a mail address from another provider. Your ISP or mail service provider can tell you their SMTP settings such as SMTP server, SMTP port and encryption.
  • SMTP Server Name: should be the SMTP server from the provider of mail address under the "send".
  • Server Port: must be SMTP port from the provider of mail address under the "send".
  • Safe link: here select the specified encryption according to information from the provider of mail address under the "send".
  • Authentication: should be set to one if the SMTP provider requires this.
  • User Name: Must be the same address as the "sender".
  • Password: Must be the password to the email address listed under "sender" and "SMTP user".
  • Send To: Optional mail addresses.
  • Sender: must be a working email address issued to you.
  • Subject: Here you can write a headline that will stand in the subject field of the mail received from the camera. It is optional whether to write something in this field.
  • Message: Here you can write a message that will be in the mail received from the camera. It is optional whether to write something in this field.
  • Click on Apply to save the settings and then click Test.
                                                                                                                                                                                                         

    We try to constantly improve the support page, and would therefore appreciate your response.
    Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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    FAQ
    OPEN  May I make wire implementation to get my plug in shelter from the rain/snow?


    OPEN  If I make settings in the app, will it affect the settings when I see my camera from the computer?


    OPEN  Can the camera be used with SafeHome NVR?


    OPEN  What is ONVIF?


    OPEN  How do I setup the mail service?


    OPEN  My camera sends mail with alarms all the time!


    OPEN  How do I setup the e-mail service with a Hotmail e-mail account?


    OPEN  Are there other programs for Windows, to find my camera on the local network (LAN) than the one delivered with the camera?


    OPEN  My camera keeps making "Connection Fail" when I want to open in Internet Explorer. I can easily see the camera in the APP?


    OPEN  Når jeg sætter FTP op under Network >> FTP, får jeg fejlmeddelelsen "Unknown Error"