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Support
If you call for support, please have the following ready:

Product:
Wireless IP Camera SmartP2P, VGA, Compact, Outdoor, rain/dust proof, alu.
Item no.: 278043


You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT


Send me an email with the answer:


Attach the manual

Attach Quick Guide

Manuals

Download Manual

Download Quick Guide

Technical Specifications

Package Dimensions (cm) :21 x 16 x 13
Package weight (gram) :512

Wireless IP Camera SmartP2P, VGA, Compact, Outdoor, rain/dust proof, alu.

How do I setup the mail service

Some ISP does not allow the use of web-based mail server (such as gmail or hotmail). We therefore recommend that you ask about this at your ISP. If your ISP does not allow the use of web-based mail server, you must use a working email address issued from the provider, for sending mail from the camera. You can easily receive mail on a mail address from another provider. Your ISP or mail service provider can tell you their SMTP settings such as SMTP server, SMTP port and encryption.
  • Sender: must be a working email address issued to you.
  • Receiver: Optional mail addresses.
  • SMTP Server should be the SMTP server from the provider of mail address under the "send".
  • SMTP Port: must be SMTP port from the provider of mail address under the "send".
  • Transport Layer Security Protocol: here select the specified encryption according to information from the provider of mail address under the "send".
  • Need Authentication: should be ticked if the SMTP provider requires this.
  • SMTP User: Must be the same address as the "sender".
  • SMTP Password: Must be the password to the email address listed under "sender" and "SMTP user".
Click Submit to save the settings and then click Test.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  May I make wire implementation to get my plug in shelter from the rain/snow?


OPEN  If I make settings in the app, will it affect the settings when I see my camera from the computer?


OPEN  Can the camera be used with SafeHome NVR?


OPEN  How do I setup the mail service


OPEN  I've set up the mail service and received the test message, but I do not receive mails with images from the camera.


OPEN  How to adjust the sensitivity of the alarm?


OPEN  How do I setup the e-mail service with a Hotmail e-mail account?


OPEN  Are there other programs for Windows, to find my camera on the local network (LAN) than the one delivered with the camera?