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Support
If you call for support, please have the following ready:

Product:
1 MP Wireless P2P HD Outdoor
Item: 278050

You can contact us:
Weekdays between 10-14
Telephone (+45) 45 65 16 55 - but see the support first if you can find the answer to your question


You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT


Send me an email with instructions:


Attach the manual


Manuals

Download Manual

There is no Quick Guide for this product

Technical specifications

1 MP Wireless P2P HD Outdoor

Important Update

There has been an important update that solves the problem of poor image quality of the photos uploaded to the FTP server and attaching to mail on alarm.
The update can ONLY be used with this camera
Download instructions for upgrading to either Danish or English here:
DK, Instruction, Update X-Series, 278050-NordicX - picture quality when alarming.pdf

UK, Instruction, Update X-Series, 278050-NordicX - picture quality when alarming.pdf

Download the update file and follow the instructions in the PDF file:

gc_solve_email_picture_update4(1).rar

FAQ
OPEN  May I make wire implementation to get my plug in shelter from the rain/snow?


OPEN  If I make settings in the app, will it affect the settings when I see my camera from the computer?


OPEN  Can the camera be used with SafeHome NVR?


OPEN  What is ONVIF?


OPEN  How do I setup the mail service?


OPEN  How do I setup the e-mail service with a Hotmail e-mail account?


OPEN  Jeg kan ikke finde APPen SafeHomeSmartP2P til iOS på AppStore?


OPEN  Når jeg sætter FTP op under Network >> FTP, får jeg fejlmeddelelsen "Unknown Error"