If you call for support, please have the following ready:
Product:
SafeHome APP - Cameras
Item no.: 110
You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT
Send me an email with the answer:
Manuals
There is no manual at this product.
There is no Quick Guide at this product
Technical Specifications
I connected the camera to the WiFi and it works fine on my PC. I downloaded the app for my iPhone 6 and can also find the camera, but it continues to write that the camera is offline. What should I do?
We would recommend that you update your camera.
The latest update adjusts the compatibility between camera and app.
You will find available updates to the camera by clicking on this link:
http://admin.safehome.dk/updates/
OPEN How do I remove a camera from the list?
OPEN I connected the camera to the WiFi and it works fine on my PC. I downloaded the app for my iPhone 6 and can also find the camera, but it continues to write that the camera is offline. What should I do?
OPEN If I make settings in the app, will it affect the settings when I see my camera from the computer?