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Support
If you call for support, please have the following ready:

Product:
Wireless IP Camera, MegaPixel, Outdoor, rain/dust proof, alu.
Item no.: 278031


You can also send an email to support with your question
(info@safehome.dk)
SEND EMAIL TO SUPPORT


Send me an email with the answer:


Attach the manual

Attach Quick Guide

Manuals

Download Manual

Download Quick Guide

Technical Specifications

Package Dimensions (cm) :23.8 x 25.8 x 8.8
Package weight (gram) :1.185

Wireless IP Camera, MegaPixel, Outdoor, rain/dust proof, alu.

My camera will not send e-mail on alarm, even if the test mails going fine through?

Upgrade your camera with the latest firmware, you will find here:
CLICK FOR SIDE WITH UPDATES
Make sure that SEND E-MAIL is ticked under ALARM> MOTION DETECTION.
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

Did you get answers to your questions?

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FAQ
OPEN  May I make wire implementation to get my plug in shelter from the rain/snow?

OPEN  Is there a network cable in the box?

OPEN  My camera disconnect my WIFI

OPEN  What resolution has the camera?

OPEN  What is my password

OPEN  My camera will not send e-mail on alarm, even if the test mails going fine through?

OPEN  Can the camera be used with SafeHome NVR?

OPEN  How do I setup the mail service?

OPEN  How do I create/change password?