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If you call for support, please have the following ready:

Product:
Wireless Remote Controller V2, 2-pack
Item no.: 278013


You can also send an email to support with your question
(info@safehome.dk)
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Manuals

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There is no Quick Guide at this product

Technical Specifications

Package Dimensions (cm) :19.2 x 13 x 2
Package weight (gram) :70
Dimensioner incl. nøglekæde, mm:100 x 33 x 13
Vægt, g:23
Batteri:12 V MN27
Frekvens:868 MHz

Wireless Remote Controller V2, 2-pack

Is there an installation video?

See installation video below for quick review of settings and operation. http://www.youtube.com/watch?v=N58p617nRNg&list=TLQ32iVZcdzJe79mm29FC-_yWAmasBit2B
                                                                                                                                                                                                     

We try to constantly improve the support page, and would therefore appreciate your response.
Have ideas for the support page, you are welcome to send an email to info@safehome.dk:

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FAQ
OPEN  How do I set the house code of the remote controls for the wireless alarm system

OPEN  Are all the devices on battery?

OPEN  How long will the batteries last?

OPEN  Is there an installation video?

OPEN  Remote control and registering it.

OPEN  I cannot enroll the remote control to the alarm panel.